Privacy Policy

Privacy Policy

We at Best Neighbours (the “Business” “we” or “us” in this Privacy Policy), operator of the web site at www.bestneighbours.ca (the “Site”), understand the importance of the privacy of users of the Site, and in particular of protecting their personal information. We have therefore put in place this Privacy Policy in compliance with the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”) and Canada’s Anti-Spam Legislation, in order to inform you fully of our privacy practices, and to permit you to contact us with any concerns, questions, or corrections regarding your personal information in our possession.

1. Accountability

Business has provided this privacy policy for ensuring compliance with the requirements of PIPEDA and Canada’s Anti-Spam Legislation. Should you have any questions regarding this policy or concerns with respect to Business’s compliance with the requirements of PIPEDA or Canada’s Anti-Spam Legislation, you may contact us.

When you acquire any product or service on or through the Site, or you provide any information at our request, your action constitutes consent to our collection and use of such information as permitted in this Privacy Policy and Canada’s Anti-Spam Legislation.

2. Identifying Purpose of Collection

We collect various personal information from you when you seek our products or services, make an online reservation, sing-up to our VIP newsletter membership or any inquiry through the Site. Information collected may include your:

– Full Name

– Company Name

– Address(es)

– Telephone and Facsimile number(s)

– Email address(es)

– Gender

– Interest(s)

We collect this information in order to permit us to:

– Verify your identity,

– Permit us to contact you to provide goods and services requested by you,

– Provide you with periodic updates regarding the Site and our products and services.

We may also use such information to build a profile of your interests as they relate to the Site or Business, so that we will be able to suggest or provide products or services of interest to you in the future.

We do not collect information which we do not reasonably require in order to fulfill these purposes.

Further, the Site automatically collects certain information every time you visit it:

a) Cookies

A cookie is a small non-executable file that is stored on your hard drive for the purpose of identifying your computer. While it is possible to view and to acquire products and services from the site with your browser’s security settings set to prevent cookies from being used, your online experience may be greatly reduced.

Business uses both session cookies and permanent cookies at Site only after you have created a user account on the platform. Session cookies are active only during the period you are logged on to the Site and are removed when you leave.

Permanent cookies remain on your hard drive until you remove them through your browser’s Internet security settings. Permanent cookies are used to store login information and user preferences, and thus eliminate your having to make the same entries on each visit.

b) Conversion Beacons

Business also uses Conversion Beacons (short bits of HTML computer code) inserted in the source code of designated website pages. These beacons, used with industry standard browser cookie technology and standard html coding, allow us to track analytics to the Site and email flow between you and us. Email recipients who receive a Conversion Beacon enabled email message will receive a small unique cookie that is stored in their browser session, which is later used to connect the email recipient with the subsequent recipient activity on the Site.

Consent and CEMs

When you acquire any product or service on or through the Site, or you provide any information at our request, your action constitutes consent to our collection and use of such information as permitted in this Privacy Policy and Canada’s Anti-Spam Legislation.

Express consent is obtained when you explicitly toggle the opt-in check-box to agree express permission for us to send you commercial electronic messages (“CEM”).

Implied consent is obtained when you have purchased our goods or services and have provided your email address from a reservation, comment form, coupon or other method.

Under the compliance and enforcement of Canada’s Anti-Spam Legislation, we can only send you CEMs for three years from the date you purchase our goods and services if your information was captured before July 1, 2014, and two years if your information was captured after July 1, 2014, therafter you would require to provide us express consent to continue receiving our CEMs.

Email communications are sent from a software provided by YP Dine Solutions Limited. All email comunications include the Business name, contact and a mechanism that allows the recipient to unsubscribe at no cost as per the requirements of Canada’s Anti-Spam Legislation.

Please note that if you do not wish to receive emails from us, you may opt out automatically of such material by clicking on the unsubscribe link found in the email comunication sent to you by our Business.

Close Menu